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© 2019 by Atlantic Publishing Group, Inc. 

Atlantic Publishing Group, Inc. 
1405 SW 6th Ave
Ocala, FL, 34471
352-622-1825

Waiter & Waitress Wait Staff Training Handbook

SKU: 9781620230565
$19.95Price
Packed with new information, the revised edition of this best-selling manual was designed for use by all food service serving staff members. The guide covers all aspects of customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. Step-by-step instructions cover hosting, seating guests, taking/filling orders, loading/unloading trays, table side service, setting an elegant table, folding napkins, promoting specials, upselling, handling problems, difficult customers, tips and taxes, and handling the check and money.