• Atlantic Publishing Group, Inc.

    Distribution & Returns
    Center 315 E Washington ST Starke, FL 32091
    Phone: (800) 814-1132  Fax: (352)-622-1875
    Remittance Center: 1405 SW 6th Ave Ocala, FL 34471
    Email address: cedwards@atlantic-pub.com 

    DISTRIBUTOR TERMS

     

    DISTRIBUTOR QUESTIONNAIRE (ADOBE ACROBAT FORM)

     BUSINESS CREDIT APPLICATION (ADOBE ACROBAT FORM)

    Resale Information

    Atlantic Publishing welcomes all inquiries regarding the distribution and sales of our line of award winning books and posters. Our hope is to establish a long-lasting relationship with your firm based upon our commitment to publish and promote books that sell well. We realize that books that are in demand will benefit your bottom line, and it is our intention to provide you with a continuing line of successful titles. You can be confident that our books will quickly become an indispensable resource in the market place.Use the links to the left to find all the information you need to establish a new account, place an order, or return a product. Should you have any additional questions or comments, please contact our Business Manager at the address below.

    TO REACH US

    Atlantic Publishing Group, Inc.
    1405 SW 6th Ave
    Ocala, Florida 34471
    By Phone: (800) 814-1132
    By Fax:     (352) 622-1875
    Business Hours: 8am - 5pm EST, Monday - Friday
    E-Mail sales@atlantic-pub.com

    New Accounts

    To establish an account, please fill out the credit application and distributor questionnaire. When filling out the credit application, be sure to include three trade references and the name of your bank. To ensure speedy delivery and to establish credit, include payment with your first order. Payment may be made using Visa, American Express, Discover, PAYPAL, MasterCard, or a company check. All order forms, payments, and related correspondence should be forwarded to the address above.


    Drop Shipping Orders

    Atlantic Publishing offers drop shipping services. Retailers, wholesalers, etc. have the convenience of selling our books on their websites or in their catalogs without having to carry the physical orders. Orders can be faxed or emailed to us and will be shipped out within 48 hours.

    Return Policy

    Atlantic Publishing offers a 100% return allowance when the return is made within 12 months of the date of purchase and is still in new condition. In order to facilitate returns and insure proper credit to your account, please follow our guidelines and process your return as detailed below.

    • Guidelines for All Returns
    • Credits shall not be given to customers for Atlantic Publishing merchandise that is more than 90 days out of print, purchased through distributors, or purchased on the basis of a non-return discount schedule. No returns can be made before 90 days or after one year from invoice date.

    Payment in full for the books must have been received.

    All products are returned at the account's risk and expense.

    Upon examination of your return, we will send you our credit memo.

    Any deductions against outstanding invoices taken prior to receipt of our credit memo will be refused.

    Stripped cover returns are unacceptable.

    The returned product must be in saleable condition, free of markings, labels, and security tags. Shopworn books or titles damaged due to improper packing shall not be credited, nor shall any non Atlantic Publishing’s distributed products.

      Atlantic Publishing reserves the right to return any unacceptable merchandise at the sender's expense. Should the sender not wish to accept the return or fail to respond to our inquiry within 30 days, Atlantic Publishing then reserves the right to destroy said merchandise without credit to the customer's account.

    Steps for Authorized Returns

    Permission to make returns must be obtained in advance. We will send our return authorization to you by email or fax.

    Multiple carton returns must be clearly numbered and labeled (1 of 2, 2 of 3, etc.).

      A packing list stating date of purchase, original invoice number, quantities, titles, original discount, net price, and ISBN numbers must accompany all returns.  

    Terms

    Net 30 Days except for first orders (see New Accounts above). FOB Starke, Florida. 

    Claims


    Any apparent damage or shortage of cartons should be noted on the carrier's waybill and reported to our Business Office immediately upon receipt of shipment. If you receive the wrong book, or cartons with concealed damage to the contents, please advise our Business Office. All claims for shortages and/or damaged items must be made within 30 days of receipt of order or they will not be honored.

    Shipping

    Shipping charges for USPS Media Mail are $7.00 for the first item and $1.50 for each additional item. Shipping charges for Fed Ex Ground are $9.00 for the first item and $2.50 for each additional item. You may also supply us with your Fed Ex account number or UPS account number to avoid shipping charges. Please note if you use UPS, you may incur a pick-up fee.

    Pricing


    All orders are subject to acceptance and availability and are FOB publisher's shipping point. Orders will be filled at prices and on terms in effect on the date of shipment.

    Accounts in Arrears


    If an account is 60 days or more past due, it may be turned over to a collection agency. If so, a collection charge and interest will be invoiced.

    Customer Service

    For any questions regarding your account or a specific order, contact our Business Office. When calling, please have your account number, invoice number, and invoice date handy. 

    Atlantic Publishing Group, Inc. reserves the right to change any portion of these terms and conditions without prior notice.