Culinary & Service Training Videos from Atlantic Publishing Company

Welcome to Atlantic Publishing Company's Wait Staff Training Course/Video/DVD Page. You may use the links on the left hand side of each page to navigate our site and browse extensive pages devoted to our Specialized Book Products Lines. Atlantic Publishing Company is your #1 source for Books, Videos, Training Materials, Tools, and Software for Business, Real Estate, Investment, Personal Finance, Internet, Education, Legal, Home Ownership, Real Estate Investing, Photography, Study Guides, Starting a New Business, eBay, Retirement, Employee Programs, Parenting and much, much more. We have dramatically expanded our product publications to include more than 80 brand new and soon to be released titles. This site was designed with your convenience in mind. You may navigate our extensive pages of items by using drop down menu at the top of this page, or use the links below and in the left border. Orders may be placed by using our On-Line 100% Secure Shopping Cart. We accept most major credit cards and also accept PAYPAL, or you may also order by calling our 24 hour toll free order number at (800) 814-1132. Thank you for visiting Atlantic Publishing Company! If at anytime you need any help finding a product, have a question or concern, you may email us at sales@atlantic-pub.com.

The Complete WaitStaff Training Course - Video - VHS & DVD

In this new 60-minute, high-quality waitstaff training video your staff will learn how to consistently deliver the quality service that makes customers not only come back, but tell others about their memorable experience. This training tape is ideal as a backbone in your training program for experienced waitstaff who are always looking to learn more, or for people who have never waited tables and would like to learn the basics.

Topics covered include:
o Standard American service / Alcohol sales and wine service
o Preparing for service / Hosting and greeting guests
o Taking beverage orders / Correct service procedures / Suggestive selling / Taking the food order
o Placing the order / Picking up the order
o Proper dish and glass holding o Table manners
o Serving food / Completing the service
o Hygiene and food safety / Handling busy times
o Listening to guest comments / Tips and taxes

The training video is on-site and available when needed, you can immediately train new staff and update existing staff right away! Study guide and tests are included.

A certificate of completion is available. 60 minutes. Available in VHS, DVD, PAL English or Spanish.

English VHS Video Item #9780910627405 $149.95
Spanish VHS Video Item #9780910627436 $149.95
English Pal Video Item #9780910627412 $149.95
Spanish Pal Video Item # 9780910627443 $149.95
English DVD Item #9780910627429 $149.95
Spanish DVD Item #9780910627450 $149.95
English Certificate of Completion Item #CWS-CREN $9.95
Spanish Certificate of Completion Item #CWS-CRSP $9.95

Sample Video Clips from The Complete Wait Staff Training Course are available for your review. Simply click on the links below to view each clip. Each video clip is under 1MB in size and is in the .wmv format (Windows Media Player). Each clip is a reduced quality/size video for web playback purpose.