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The Complete Guide to Project Management for New Managers
and Management Assistants: How to Get Things Done in Less Time
A sobering new statistic indicates that less than half of all
projects assigned to management are completed, done correctly,
finished on time, and under budget. Project management is the
discipline of organizing and managing resources so that projects
meet their defined scope, time, and cost constraints.
As a manager or assistant manager, you will be responsible for many
projects, and you will be evaluated on their planning, coordination,
and control from inception to completion, including meeting their
quality requirements on time and within cost. Projects are critical
to the success of any business or organization. They are the
activities that result in new or changed products and services. They
increase sales, improve customer satisfaction, reduce costs, improve
the work environment, and result in countless other benefits.
As a manager or assistant manager, you will be evaluated on the
success of your project management skills. In this easy-to-read and
comprehensive new book, you will learn planning strategies for each
phase of project management and for everything from the start-up
meeting, to the project's execution and closure, including its scope
and information gathering requirements.
You will learn how to create a project plan, assess its risk, manage
multiple projects, manage organization-wide initiatives, implement
project management concepts, and schedule, control, and manage
contracts. The information in this new book will help you make the
most of your time by efficiently handling your workflow. Managing
time effectively within your company will serve to deliver projects
on time and increase profits and will make you stand out to your
supervisors. You can succeed in real-world project management.
The Internet, software, and technology have dramatically changed the
way traditional projects have been managed. Online project
management software helps your organization share, store, and manage
key project information through a central, online location
accessible to everyone. There is a complete review of this new
technology in this book.
In addition, we spent thousands of hours interviewing, e-mailing,
and communicating with hundreds of today's most successful project
management experts. This book contains their secrets and proven
successful ideas, including actual case studies. If you are
interested in learning hints, strategies, and secrets for
implementing highly effective project management skills, then this
book is for you. 978-1-60138-010-4 1-60138-010-0 $24.95
9781601380104
HOW TO WRITE A GREAT BUSINESS PLAN FOR YOUR SMALL BUSINESS IN 60
MINUTES OR LESS—WITH CD-ROM
A business plan precisely defines your business, identifies your
goals and serves as your firm’s resumé. The importance of a
comprehensive, thoughtful business plan cannot be over- emphasized.
Much hinges on it: outside funding, credit from suppliers,
management of your operation and finances, promotion and marketing
of your business, achievement of your goals and objectives. Yet many
small businesses never take the time to prepare one. Now it’s
easy—and you can do it in less than an hour. This new book and
companion CD-ROM will demonstrate how to construct a current and
pro- forma balance sheet, an income statement and a cash flow
analysis. You will learn to allocate resources properly, handle
unforeseen complications and make good business decisions. The
CD-ROM, written in Microsoft Word, allows you to simply plug in your
own information while providing specific and organized information
about your company.
Item # 9780910627566 $39.95
Asset Protection for Business Owners and High Income Earners: How to
Protect What You Own from Lawsuits and Creditors
Congratulations! You have worked hard for many years and have a
successful business or perhaps you're are a successful doctor,
attorney, CPA or other high income producing individual. Making that
money was difficult; now you have to devise a strategy for keeping
it.
Unfortunately, you are on the radar screen for lawsuits from other
businesses, employees, partners, past marriage partners, relatives,
possibly the government, and anyone else who thinks they can get at
your assets. With a little knowledge and the Internet anyone can
find out essentially everything about you including your home, cars,
boats, real estate, bank, and investment accounts essentially
everything you own.
Lawsuits are rampant in this country. Statistics show there is one
attorney in this country for every 300 residents; there are an
estimated 150,000 people in law school as we speak. On average
80,000 lawsuits were filed in 2006 EVERY DAY. When you are sued, it
is too late to protect your assets. You are exposed.
Fortunately, you can act now to protect your self and family.
In this easy to read and comprehensive new book, you will learn the
simple steps you need to do to protect yourself now before there is
a problem. We provide numbers of worksheets to help you decide the
best plan of action for your financial position and personal needs.
You will learn the ins and outs of protecting yourself and your
family through the use of legal methods such as corporations, family
limited partnerships and trusts, family saving trusts, offshore
trusts corporations, and limited liability companies (LLCs).
You will learn how to reposition your assets into legal entities
that you control, creating bullet-proof security You will learn
about irrevocable living trusts, creating and maintaining LLCs,
equity stripping techniques, privacy plans, durable powers of
attorney, living wills, new bankruptcy legislation, estate planning
for high income individuals, testamentary wills, pour-over will. The
trick here is to own nothing directly but control everything,
legally.
Once your assets are repositioned and protected, attorneys mostly
working on contingency fees are not going to sue you because they
have nothing to gain, and since 98% of all lawsuits are only about
the money, how can they legally take it from you? With the sound
guidance in this book, you will be able to protect your hard earned
assets. 978-1-60138-005-0 1-60138-005-4 $24.95 9781601380050
PRE-ORDER ONLY - YOUR CREDIT CARD
WILL NOT BE CHARGED UNTIL THE PRODUCT SHIPS. RELEASE DATE:
SPRING 2009
The Secret Power of Blogging: How to Promote and Market Your
Business, Organization, or Cause with Free Blogs
Blog is short for weblog. A weblog is a journal (or type of
newsletter) that is updated often and intended for the general
public. Blogs generally represent the personality of the author or
the Web site. In July 2006 the Pew Internet & American Life Project
estimated that the US "blog population has grown to about 12 million
American adults", some 8% of US adult internet users. The number of
US blog readers was estimated at 57 million adults (39% of the US
online population).
If you have a product, service, brand or cause that you want to
inexpensively market online to the world then you need to look into
starting a blog. Blogs are ideal marketing vehicles. You can use
them to share your expertise, grow market share, spread your message
and establish yourself as an expert in your field, for virtually no
cost. A blog helps your site to rank higher in the search engines.
This is because Google and the other search engines use blogs
because of their constantly updated content.
Tiny one person part time businesses use blogs as well as companies
like Microsoft, Apple, Nike, General Motors, Amazon.com, Yahoo. Most
Fortune 1000 firms are using responsible Blogs and Blog marketing as
well as advertising on blogs for one simple reason, It works! And it
generates profits immediately and consistently! In addition many
blogs earn additional revenue by selling advertising space on their
niche targeted blog.
In this new groundbreaking book you will learn how to create
top-notch Blog marketing campaigns, how to build stronger customer
relationships, generate new qualified leads and sales, learn insider
secrets to build your readership list quickly.
You will have step-by-step ways to:
- Build your business quickly using responsible, ethical Blog
marketing
- Get your blog into search engines
- Learn Blog marketing strategies
- Step-by-step guide for increasing Web site traffic with your blog
- Leverage your current Web site,
- Write effective Blog copy
- Write winning subject lines
- Get high click-through rates
- Format your messages
- Increase the response rate of your offer dramatically
- Attract Advertisers
- Have measurable marketing results with instant feedback
In addition, we spent thousands of hours interviewing, e-mailing,
and communicating with hundreds of today's most successful Blogging
experts. This book contains their secrets and proven successful
ideas, including actual case studies. If you are interested in
learning hundreds of hints, strategies, and secrets on how to
implement a highly effective Blog marketing campaigns and ultimately
earn enormous profits, then this book is for you. •
978-1-60138-009-8 •
1-60138-009-7 ITEM #9781601380098 •
$24.95
365 Low Or No Cost Workplace Teambuilding Activities: Games and
Exercises Designed to Build Trust and Encourage Teamwork among
Employees
Teamwork, effective work teams, and team building are popular human
resource topics in today’s business world. Successful teams and
teamwork in any organization enhance the accomplishments of the
individual and enable your organization to serve customers better.
Successful team building will have far reaching ramifications. You
will instantly improve the way employees interact with each other
and you improve their ability to solve problems. Better problem
solving means better efficiency, increased morale and productivity,
and decreased stress, turnover, and operating costs. Teambuilding
improves communication, leadership, trust, efficiency, crisis
management, and fairness.
In this new jam-packed book you will find hundreds of new low or no
cost teambuilding games, exercises, and activities that frankly are
fun, easy, and quickly implemented. You will find step-by-step
instructions and hints on what to do and what not to do. The
programs detailed in this groundbreaking new book will thrill your
employees with humor, fun, exciting, memorable, and unique
experiences and challenges, while providing your organization with
better communication, improved productivity, and higher
profitability. Managers will learn how to work as a team, lead
successfully, and how to communicate effectively.
The atmosphere produced during these sessions helps to keep
employees motivated and dynamic. Employees will learn to work
together, eliminate stress and burn out, and appreciate the talents
of their co-workers while building a sense of corporate identity.
These activities are designed to get full participation, ensuring
everyone performs at their highest level, while breaking down
barriers, and most importantly, everyone will have fun with little
actual cost to your organization.
ISBN-10:1-60138-043-7 • ISBN-13:978-1-60138-043-2 • Item #9781601380432 • $
24.95
Getting Clients and Keeping Clients for Your Service Business: A
30-Day Step-By-Step Plan for Building Your Business
Many books are written on how to attract more business for retail
stores or new products, but this is the only book written for the
small business service provider. Whether you are an attorney,
doctor, accountant, consultant, personal trainer, insurance agent,
Web or computer consultant, graphic designer, dentist, landscape or
pool caretaker, professional cleaner, wedding planner, tree trimmer,
caterer, or pet sitter, this book is for you.
The truth is unless you keep a steady stream of clients coming
through your doors, you will never be as successful as you would
really like to be. If you're great at working with clients and you
do an excellent job of providing your services, you have the
capability to turn your service business into a highly profitable
firm, easily.
If you’re like most small business service providers, getting and
keeping new clients is hard work and takes up most of your time. And
it is a big challenge. Yet this wasn’t the reason you went into
business. You went into business to assist your customers and make a
financially rewarding business for yourself.
This new book will guide you back to your original goals for going
into business while making your life easier. Developing a low-cost
proven marketing system doesn't have to be difficult or time
consuming. This book details the principles and practices of
marketing for the professional service business. In 30 days or less,
you will be so successful in attracting all the business you will
ever need that you can select the clients you want to serve.
This specialized book will demonstrate methodically how to market
and promote your services—easily, inexpensively, and most
important—profitably. You will learn how to find new business
clients quickly and keep existing ones satisfied by selling client
based solutions and services by putting technology and low-cost
marketing devices into place that take little or no time on your
part. You will learn to develop a marketing plan with hundreds of
practical marketing ideas to help successful service providers
attract new clients and increase business with existing ones. ISBN-10:1-60138-044-5 • ISBN-13:978-1-60138-044-9 • Item #9781601380449 • $24.95
Successful Meetings: How to Plan, Prepare, and Execute Top-Notch
Business Meetings
A study by MCI found that most professionals believe that over 50
percent of meeting time is wasted. More than 90 percent admit to
daydreaming in meetings, 73 percent have brought other work, and 39
percent have fallen asleep. You might think that there would be
fewer meetings. However, in the survey 46 percent said they attended
more meetings than a year ago.
Meetings cost time and money. Many meetings end with no results or
outcome. How can you be sure you are using your time and money
effectively? The answer: with proper training. Even MBA graduates
have never had a course in how to plan, organize, and present an
effective meeting. That is the subject of this new book which will
teach the proper skills and training to get great results—with every
meeting, every time! You will learn the checklists for planning your
meeting, setting the agenda, strategic planning, how the physical
setting can be improved, how to properly open a meeting, handling
difficult people and maintaining control, how to assess and evaluate
your meetings, and the correct method to end a meeting. Good
meetings don’t just happen, they are planned and created. ISBN-10:0-910627-91-6 • ISBN-13:978-0-910627-91-7 • Item #9780910627917 • $24.95
365 Foolish Mistakes Smart Managers Make Every Day: How and Why to
Avoid Them
Here’s a very
surprising statistic: Within the first 18 months on the job, 40
percent of all management newcomers fail by either getting fired,
quitting, or receiving a bad review, according to Manchester Inc., a
business consulting group. Some first-timers are overwhelmed by
their newfound power while some are weighed down by the
responsibility. But for most, the overriding concern is to avoid
personal failure.
This new
groundbreaking book will guide the new manager to success and avoid
the many common mistakes and pitfalls along the way. You will learn
how to face the unique challenges every day in your job and offer
detailed and innovative solutions to help you achieve your
potential. Learn how to become a true leader who commands respect,
commitment, and credibility.
Topics
include: what it takes to be a manager, how to take charge, how to
establish your authority, earn respect and credibility, deal with
social issues, how to be a leader, gain the cooperation and
commitment of others, manage yourself, interview tips, set realistic
goals, coaching skills, creative problem solving, sexual harassment
guidelines, how to manage multiple projects and assignments, how to
delegate effectively, successful meetings, communication barriers,
dealing with interruptions, developing self-confidence, turning
around unacceptable performance, dealing with stress, how to write
effectively and clearly, how to effectively use e-mail, employees
that complain or are disagreeable, and hundreds more.
In addition to
the comprehensive content in the book, we spent thousands of hours
interviewing, e-mailing, and communicating with hundreds of today’s
most successful managers. This book is a compilation of their
secrets and proven successful ideas. If you are interested in
learning hundreds of hints, tricks, and secrets on how to be a great
first-time manager, then this book is for you. ISBN-10: 0-910627-75-4 • ISBN-13: 978-0-910627-75-7
288 Pages • Item # 9780910627757 • $21.95
2007 Independent Publisher Book Awards
Business/Career/Sales
Bronze: 365 Foolish Mistakes Smart Managers Make Every Day by Shri
Henkel
ForeWord Magazine's Book of the Year Awards
Finalist:
365 Foolish Mistakes Smart Managers Make Every Day by Shri Henkel
SUPERIOR CUSTOMER SERVICE: HOW TO KEEP CUSTOMERS RACING BACK TO
YOUR BUSINESS— TIME-TESTED EXAMPLES FROM LEADING COMPANIES
Many stores and service
businesses offer the same products at similar prices, so why do some
succeed and others fail? Superior customer service is the answer. In
today’s competitive environment, customers can check the price of an
item in seconds on the Internet, and place an order for the lowest
price. There has to be a reason to come back to your
establishment—unique customer service is the key. This new book
details how to care for customers and how to make superior service
happen, and keep customers coming back to your store or Web site.
You will learn practical and innovative tips and tricks that are
easy to implement and can be applied immediately. This book is a
ready-made, in-house training workshop and step-by-step manual for
creating superior customer service. Learn from successful companies
what works and what doesn’t to help keep customers racing back to
your business. ISBN-10: 0-910627-52-5 • ISBN-13: 978-0-910627-52-8
288 Pages • Item # 9780910627528 • $19.95
HOW TO BUY AND OR SELL A SMALL BUSINESS FOR MAXIMUM PROFIT—A
STEP-BY-STEP GUIDE—WITH CD-ROM
This book provides a road map of suggestions, insights and
techniques for both buyers and sellers. It covers the entire selling
process step-by-step—from making the decision of when to sell or
buy, through determining how to market the company, to understanding
the various legal & financial documents involved in a sale, and on
to closing the deal and handling the transition afterwards. This
book is geared toward the novice entrepreneur who wants to buy or
sell a small business. Topics covered include: finding and
evaluating a business to buy and/or sell, how to value a business,
raising the necessary capital, evaluating a business financial
condition using discounted cash flow, excess earnings, asset value,
and income capitalization, brokers, leveraged buyouts, letters of
intent, legal and tax concerns and contracts.
Item # 9780910627535 $24.95
THE
FRANCHISE HANDBOOK: A COMPLETE GUIDE TO ALL ASPECTS OF BUYING,
SELLING OR INVESTING IN A FRANCHISE— WITH COMPANION CD-ROM
This book is a great
resource for both prospective franchisees and franchisors as it
explains in detail what the franchise system entails and the precise
benefits it offers to both parties. You will learn franchising
advantages and disadvantages, how to develop or purchase a winning
concept, how to choose a business franchise that fits your personal
style and financial goals, how to develop forecasts and budgets, and
how to estimate startup costs. The book also covers managing daily
operations, attracting and keeping customers, hiring employees and
training staff, securing financing, legal agreements, offerings,
markets, real estate, cost control, marketing, international
franchising, as well as federal and state franchise regulations.
ISBN-10: 0-910627-54-1 • ISBN-13: 978-0-910627-54-2
288 Pages • Item # 9780910627542 • $39.95
365 Answers About Human Resources for the Small Business Owner: What
Every Manager Needs to Know About Workplace Law
Finally there
is a complete and up-to-date resource for the small business owner.
Tired of high legal and consulting fees? This new book is your
answer! Detailed are over 300 common questions employers have about
employees and the law; it’s like having an employment attorney on
your staff.
Topics
include: equal employment opportunity, age discrimination, Americans
with Disabilities Act (ADA), workers or applicants with AIDS,
unacceptable job performance, termination, substance abuse, drug and
alcohol testing, safety, harassment, compensation policies, job
classifications, recordkeeping, overtime, employee performance
evaluations, wage and salary reviews, payroll deductions, reduction
in wages, pay periods, payroll advances, wage garnishment, severance
pay, unemployment compensation, operating policies, ethical
standards, open-door policy, suggestions and customer feedback,
smoke-free workplace, dress code, work schedule, flexible
scheduling, telecommuting, absenteeism, tardiness, confidentiality,
employee privacy, electronic communication, responsible use of
equipment, e-mail and Internet, prohibited content, copyrighted
materials, responsible use of cell phones, security procedures,
telephone usage, use of company vehicles, solicitation for outside
causes, outside employment, personnel files, release of information,
access to files, possession of weapons, improper personal conduct,
company benefits, time off, holidays, vacations, sick leave
policies, bereavement, jury duty, education and training, leaves of
absence, Family and Medical Leave Act, personal or medical leaves
not required by law, military leave, insurance, on-the-job accidents
or injuries, medical/life insurance, flexible benefit plans,
pension, and profit sharing. ISBN-10: 0-910627-78-9 • ISBN-13: 978-0-910627-78-8
288 Pages • Item # 9780910627788 • $21.95
2,001 Innovative Ways to Save Your Company Thousands by Reducing
Costs: A Complete Guide to Creative Cost Cutting and Boosting
Profits
For the small
business owner, every dollar you can save by reducing costs goes
directly to the bottom line in increased profits. This new book
details over 2,000 specific ways that your company can reduce costs
today. This is not a “theory” book; there is practical advice on
thousands of innovative ways to cut costs in every area of your
business. Not only is the idea presented, but the pertinent
information is provided such as contact information and Web sites
for companies, products, or services recommended.
We spent
thousands of hours interviewing, e-mailing, and communicating with
hundreds of today’s most successful small business managers and
owners. This book is a compilation of their secrets and proven
successful ideas. If you are interested in learning thousands of
hints, tricks, and secrets on how to reduce business expenses and
increase your profits without increasing sales, then this book is
for you.
You will
discover over 2,000 practical insider techniques and tips that have
been gleaned from successful business operators from around the
world and tested in real-life businesses applications. You can put
this information in place today to reduce expenses and expand
profits. Easy to read and understand, this step-by-step guide will
take the mystery out of how to reduce costs in several critical
areas: office, operations, labor, cost of goods sold, advertising,
marketing, human resources, insurance, employee benefits,
compensation, pension plans, training, accounting, software, Web
site, mailing, shipping and receiving, rent, interest and debt,
utilities, and hundreds more. ISBN-10: 0-910627-77-0 • ISBN-13: 978-0-910627-77-1
352 Pages • Item # 9780910627771 • $21.95
HOW TO GET THE FINANCING FOR
YOUR NEW SMALL BUSINESS: INNOVATIVE SOLUTIONS FROM THE EXPERTS WHO
DO IT EVERY DAY—WITH CD-ROM
This new book will provide you
with a road map to securing the financing. The book goes into
traditional financing methods and assists the reader in setting up
proper financial statements and a proper business plan. It details
the differences between debt and equity financing and how and why to
use each. Valuation techniques are explained for determining what
your business is truly worth. However, the book’s real strength is
in explaining alternative and creative methods of financing, such as
SBA financing, investor angels, IPOs, limited public offerings and
venture capital. Essential resources for finding the detailed
information you need are included throughout.
Item # 9780910627559 $39.95
How To Hire, Train and KEEP The
Best Employees For your Small Business - WITH Companion CD-ROM
You will learn the fundamentals of sound hiring, learn how to
identify high-performance candidates and how to spot evasions.
Innovative step-by-step descriptions of how to recruit, interview,
hire, train and KEEP the best people for every position in your
organization.
The book is filled to the brim with innovative and fun training
ideas (that cost little or nothing) and ideas for increasing
employee involvement and enthusiasm. When you get your employees
involved and enthused, you will keep them interested and working
with you, not against you. With the help of this book, get started
today on building your workplace into one that inspires employees to
do excellent work because they really want to!
Item #9780910627375 $29.95
How to Read and Understand Financial Statements When You
Don't Know What You Are Looking At: For Business Owners and
Investors
Financial statements are fundamental to any business, large or
small. They are actually "report cards" on the performance of the
business. When reading them, you will encounter odd terminology,
strange calculations, and of course, big numbers. But what insight
can they give you as a manager, owner, or investor? How can you use
financial statements to manage the business or be a wiser investor
without having to become a CPA? And what in the world do some of
those terms mean and how do you use them? With the guidance in this
book, if you can read a nutrition label or a baseball box score, you
can learn to read basic financial statements.
There are four main financial statements. They are balance sheets,
income statements, cash flow statements, and statements of
shareholders' equity. It is important to note that a financial
statement does NOT tell the complete story. Combined, however, they
provide very powerful information for business owners, managers, and
investors. Information is the best tool when it comes to managing
and investing wisely. This new easy to follow book will make you an
expert on financial statement interpretation including: profit and
loss statements (income statements), balance sheets, financial
analyses, profit analyses, break-even analyses, and ratios. The book
includes an extensive glossary useful lingo and hundreds of hints,
tricks, and secrets about how to read these statements and use them
to your advantage. 978-1-60138-012-8 1-60138-012-7 $24.95
9781601380128
The Savvy Business Traveler's Guide to Customs and Practices
in Other Countries: The Dos and Don'ts to Impress Your Host and Make
the Sale
So you jump off the plane ready to meet your foreign counterpart and
close that big business deal. You are too far away to shake hands so
you make a circle with your thumb and forefinger up into the air for
all to see, meaning "OKAY!" - to you. There is a problem. We hope
you are not in France where it means, "You are a zero," or in Japan
where it is a blatant symbol for money, or in Brazil where it is
just plain vulgar.
Avoiding cultural gaffes such as these is critical to success in
international business. Lack of familiarity with the business
practices, social customs, and etiquette of any country can weaken
your firm's position in the market, prevent it from accomplishing
its objectives, and ultimately lead to failure.
There are many nuances in communicating with people in other
countries, just as there are in America. This new book will be the
next best thing to living in a foreign country. It will introduce
you to some of the more important cultural differences, based upon a
country-by-country break down. You will find country-specific
information about business customs and protocol in more than 100
nations worldwide. You will understand business culture, successful
communication, social etiquette, and negotiating tactics.
With this book, you can proceed confidently through business deals
that involve foreign travel and negotiations.
Find out about proper gift-giving, business entertainment, travel,
security issues, and much more. Some of the cultural pitfalls
detailed are stereotypes, personal space, forms of address,
demeanor, restroom customs, tipping, social and business visits,
greetings and introductions, names and titles, proper manners,
proper conversations, business dress, clothing, telephone and
computer use, dining, gift giving, smoking, gestures, noises,
numbers, calendar dates, time and temperature, holidays, weights and
measures, jewelry, religious information, developing relationships,
being on time, exchanging favors, and addressing women in business.
978-1-60138-013-5 1-60138-013-5 $24.95
9781601380135
Word Of Mouth Advertising Online & Off: How to Spark Buzz,
Excitement, and Free Publicity for Your Business or
Organization-With Little or No Money
Word-of-Mouth Marketing, "WOMM" as it is commonly known, is the
least expensive form of advertising and often the most effective.
People believe what their friends, neighbors, and online contacts
say about you, your products, and services. And they remember it for
a long, long time.
Word-of-mouth promotion is highly valued. There is no more powerful
form of marketing than an endorsement from one of your current
customers. A satisfied customer's recommendation has much greater
value than traditional advertising because it is coming from someone
who is familiar with the quality of your work.
The best part is that initiating this form of advertising costs
little or no money. For WOMM to increase your business, you need an
active plan in place and do what is necessary to create buzz. If
your business is on the Web, there are myriads of possibilities for
starting a highly successful viral marketing campaign using the
Internet, software, blogs, online activists, press releases,
discussion forums and boards, affiliate marketing, and product
sampling. Technology has dramatically changed traditional marketing
programs. This new up-to-date book covers it all.
This all sounds great, but what is the catch? There really is none,
except you must know what you are doing! This groundbreaking and
exhaustively researched new book will provide everything you need to
know to get you started creating the "buzz" - free publicity about
your product or service whether online or off.
In this easy to read and comprehensive new book you will learn what
WOMM is, how to get people talking about your product or service,
how to get your customers to be your sales force, how to get WOMM to
spread quickly, how to automate WOMM, how to create a blog, create
awareness, and how to amplify it. The entire process is covered
here: marketing, dealing with negative customer experience, writing
online press releases, creating a customer reference program,
bringing together a fan club/loyalist community, naming VIPs, using
flogs (photos), and spurring evangelism among influential people.
Included are tactics that pertain especially to non-profits,
including reputation management.
In addition, we have gone the extra mile and spent an unprecedented
amount of time researching, interviewing, e-mailing, and
communicating with hundreds of today's most successful WOMM
marketers. Aside from learning the basics you will be privy to their
secrets and proven successful ideas.
Instruction is great, but advice from experts is even better, and
the experts chronicled in this book are earning millions. If you are
interested in learning essentially everything there is to know about
WOMM in addition to hundreds of hints, tricks, and secrets on how to
put WOMM marketing techniques in place and start earning enormous
profits, then this book is for you. Item # 9781601380111 $24.95
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Your Complete Guide to Making Millions with Your
Simple Idea or Invention: Insider Secrets You Need to Know
Everyone has had a good idea for a new product or service that
would make life more comfortable, easier, or just more fun. What do
all these famous inventions have in common: air conditioning,
airbags, bandages, barbed wire, blow dryers, can openers, cement,
chewing gum, computers, credit cards, doughnuts, jeans, microwave
ovens, paper towels, Play-Doh, Post-it Notes, potato chips, roller
coasters, safety pins, Scotch tape, skateboards, staplers, straws,
sunscreen, typewriters, Viagra, zippers? They were all invented in
the United States by American inventors, and they all made fortunes
for the inventors and the companies licensing the ideas.
If you think you have a great idea for a new product, book, song, or
invention, do not be left out. This groundbreaking new book will
guide you step-by-step along the way. This book offers a simple,
straightforward introduction to how to protect your idea written in
layman's terms. This book is written for inventors, not attorneys,
and for those that want to save thousands on legal fees protecting
their ideas and inventions. If you think you have a great idea or
invention, you need this extremely detailed and comprehensive guide
to the process. The book covers and easily explains everything
needed, from the initial patent search and licensing your idea to
filing a successful and financially lucrative application. Even if
you ultimately decide to use the services of a patent attorney,
which in some cases is recommended, this book will get the process
started and still save considerable legal fees. Item#
9781601381453 $24.95
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RELEASE DATE: SPRING 2009
The Complete Guide to Spotting Accounting Fraud & Cover-Ups:
Everything You Need to Know Explained Simply
In 2001, major American energy company Enron filed for bankruptcy,
and it was soon discovered that the company was awash in accounting
fraud and scandals. In the aftermath of the Enron scandal, Kenneth
Lay was sent to trial on a 53-count indictment and faced up to 45
years in prison, but died before sentencing could take place.
Reportedly, the SEC was seeking more than $90 million from Lay. Jeffrey
Skilling was convicted of securities and wire fraud and was
sentenced to 24 years and 4 months in prison. He must pay $26
million to restore the company's pension fund. In the end, 16 people
pled guilty and another five were found guilty. The scandal and the
collapse of the company cost an estimated $70 billion in direct
losses. Since the scandal was made public, there has been a virtual
domino effect, with big companies like AIG and Health South
succumbing to scandal.
Accounting fraud costs more than $660 billion a year, and the
average organization loses 6 percent of its total revenue to fraud.
How can you prevent this from happening to you as an investor,
business owner, or a person attempting to acquire or merge with
another firm? Read The Complete Guide to Spotting Accounting Fraud &
Cover-Ups and you will be able to understand, detect, and avoid
accounting fraud.
You will learn how to identify fraud, how to spot minor
abnormalities that may hide fraud, how to spot forgeries, and how to
prove your case, as well as what to immediately suspect and methods
for uncovering scams. You will know what signs to look for,
including excessive turnover of lawyers and auditors, changing
professionals in the middle of a transaction, inconsistent
information, and significant declines in stock prices.
In addition, you will know how to recognize the common maneuvers,
earnings manipulation, premature and fictitious revenue, overvalued
assets, undervalued liabilities, bogus revenue, expenses that have
been shifted to another period, overstating revenues, understating
expenses, and the misuse and misdirecting of funds.
This new book is filled with studies and discussions of fraud cases
and how they could have been avoided, checklists for detecting
accounts misdeeds, and advice from analysts, CFOs, and CPAs. This
manual will be an indispensable aid for serious investors, industry
pros, acquisition and merger managers, and small business owners
alike. After reading this book you will no longer have to worry
about accounting fraud and you can increase your company's profits.
Item#: 9781601382122 $24.95
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RELEASE DATE: SPRING 2009
The Complete Guide to Writing Effective and
Award Winning Business Proposals: Step-by-Step Instructions
What do you do when you are trying to get your company off the
ground and attract new customers? You write a business proposal,
which is essentially a bid for business that can be either solicited
or unsolicited. Business proposals cannot be thrown together at the
last minute; they take a large amount of planning, writing, and
revising. The Complete Guide to Writing Effective and Award Winning
Business Proposals will walk you through the process, providing you
with an easy to follow and easy to understand method of writing a
successful business proposal.
In this new book you will learn about the various parts of a
business proposal, including the cover letter, contact details,
executive summary, solution description, success stories,
references, costs breakdown, case studies, company profile,
methodologies, and project milestones and deadlines. You will also
learn the five key elements of effective business proposals:
solutions, benefits, credibility, samples, and targeted.
Furthermore, you will learn how to write persuasively, how to
analyze your proposal, how to write an effective vision or mission
statement, how to understand and meet your client's requirements,
how to write client-centered proposals, how to establish
credibility, and how to structure a letter and a formal proposal. In
addition, this book is filled with sample proposals, suggestions,
tips, and templates.
The Complete Guide to Writing Effective and Award Winning Business
Proposals will teach you how to create consistently successful
proposals that bring in new clients and contracts and impress your
peers and senior management. Whether you are a new business trying
to win contracts or you are an established business hoping to pick
up some new tips, this book will help you achieve your goals. Item #
9781601382344 $24.95
The Complete Dictionary of Insurance Terms
Explained Simply
Insurance words and insurance terms can be very confusing. Many
people become overwhelmed when faced with insurance forms and
documents. Attempting to wade through this information can be
disheartening. However, The Complete Dictionary of Insurance Terms
Explained Simply will help insurance agents and consumers alike in
understanding and explaining insurance terms.
This A to Z guide is packed with more than 2,000 complicated terms
that are defined in easy to understand language. No category -
health, life, automobile, homeowners, renter's, or workers
compensation - is overlooked. This new, handy guide is designed to
assist insurance agents and consumers by explaining these
complicated and confusing terms in jargon-free language. You will
not find lengthy and difficult words in the definitions - just short
and easy to understand answers.
In this book you will find all the answers you will ever need
regarding a universe of insurance terms on hundreds of topics, such
as accelerated death benefits, beneficiaries, coinsurance,
dividends, earned premiums, floaters, guaranty funds, homeowners
policies, incurred losses, joint and survivor annuities, key person
insurance, laddering, Medicare, no-fault medical, ordinary life
insurance, pre-existing conditions, qualified annuities,
retrospective rating, solvency, tort reform, umbrella policies,
voids, and waivers.
The Complete Dictionary of Insurance Terms Explained Simply is the
perfect to own and keep as your personal reference, as it contains
over 2,000 insurance-specific terms. Because the terms are listed in
alphabetical order, you can easily find what you need to know and
begin to feel more confident when dealing with all matters of
insurance. Item #9781601382375 $21.95
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RELEASE DATE: SPRING 2009
The Complete Guide to Robert's Rules of
Order Made Easy: Everything You Need to Know Explained Simply
Robert's Rules of Order have been around since 1876, when Henry
Martyn Robert published the first edition of his book, which was
then known as the Pocket Manual of Rules of Order for Deliberative
Assemblies. The book based its outline on the House of
Representatives' meeting procedures and adapted these methods for
use in society as a whole. Since these rules debuted, they have
become the most commonly adopted parliamentary method in the United
States, with approximately 95 percent of all clubs, organizations,
and governments practicing them.
When the copyrights of the original editions expired, many other
Robert's Rules of Order began to surface. Today, many of these books
are the same - with one apparent problem: a lack of focus on current
trends, specifically the Internet. However, The Complete Guide to
Robert's Rules of Order Made Easy emphasizes this fact and stresses
how society has changed due to the advent of the Internet. Clubs,
organizations, and societies need to know how to meet and
communicate online, and this book provides the answer.
In this book you will learn about technology, conducting meetings
online, communicating online, teleconferences, Web conferences, and
Web seminars. You will also learn the proper ways to address and
send e-mails, as well as how to communicate using instant messenger
software. The Internet has transformed the meeting space, and you
need to incorporate these changes into your meetings.
Additionally, you will learn about all the more traditional rules,
including such things as quorum, abstention votes, votes of no
confidence, friendly amendments, proxy votes, executive sessions,
points of privilege, parliamentary inquiries, and debates. You will
also learn how you can adopt Robert's Rules of Order, how to qualify
as a legal meeting, how to follow the standard order of business,
how to handle a motion, and how to nominate and elect officers. Also
included is a discussion of the various motions, including
privileged, incidental, subsidiary, main, and unclassified, as well
as the basic by-laws and the required paperwork, such as minutes,
treasurer's reports, and committee reports.
The Complete Guide to Robert's Rules of Order Made Easy will serve
as your guide to conducting orderly and fair meetings in the 21st
century. The rules for using the Internet as a meeting and
communication space are clearly defined, easy to understand, and
simple to apply.
2 chapters--1 on technology and meetings online and communicating
online, 2-netiquette, proper wasy to send/ start e-mails, Ims--STRESS
in Copy about how things are changing with the Internet and meeting,
and how we will cover that. Competing with Dummies book. Item #
9781601382597 $19.95
The Encyclopedia of Small Business Forms and
Agreements: A Complete Kit of Ready-to-Use Business Checklists,
Worksheets, Forms, Contracts, and Human Resource Documents With
Companion CD-ROM
Those who wish they had a resource in which
every possible small business form and agreement they have ever
encountered was located can breathe a sigh of relief. The
Encyclopedia of Small Business Forms and Agreements is the answer,
as it will provide small business owners with ready-to-use
checklists, worksheets, forms, contracts, and human resource
documents. Inside these pages you will find over 250 essential
documents for all your hiring, firing, intellectual property,
Internet, technology, legal, merger, acquisition, money,
fundraising, sales, marketing, and starting a business needs. In
essence, this book is a small business survival kit packed with
materials you can use for every aspect of your job.
This encyclopedia and companion CD-ROM focuses on the issues,
situations, and tasks that you, as a small business owner, face
every day when running your business, such as incorporation, board
and shareholder resolutions, partnership agreements, business plans,
insurance, employee applications, employment policies, termination,
job descriptions, employee benefits, sales and service contracts,
bills of sale, invoices, press releases, raising capital, venture
capital, license agreements, confidentiality and non-disclosure
agreements, letters of intent, term sheets, domain names, e-commerce
contracts, release forms, demand letters, litigation, and
arbitration.
Included in this comprehensive book are hundreds of
easy-to-implement tools, contracts, forms, and checklists that will
help you organize your business and make it easier to manage while
increasing your bottom line. With its professionally organized
format, this book takes you step by step through the valuable forms,
which may be easily printed out and customized, thanks to the
convenient companion CD-ROM.
9781601382481 $29.95
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RELEASE DATE: SPRING 2009
The Six Sigma Manual for Small and Medium Businesses: What You
Need to Know Explained Simply
Six Sigma is a set of practices used to systematically improve
processes by eliminating defects, which is any nonconformity of a
product or service to its specification. To be Six Sigma compliant,
a company must produce no more than 3.4 defects per one million
products. If this can be achieved, a company has the potential to
save billions of dollars, just as Motorola did. The global
communications company reported over $17 billion in savings as of
2006, and over the past decade, companies like Bank of America,
Caterpillar, Honeywell International, Raytheon, Merrill Lynch, and
General Electric have implemented the practice. However, it is much
more difficult to implement Six Sigma and small- and medium-sized
businesses, but it is becoming increasingly important to do so, as
larger companies now require their supply bases to be Six Sigma
compliant.
In The Six Sigma Manual for Small and Medium Businesses, you will
learn about the two main methodologies involved with Six Sigma,
DMAIC (Define, Measure, Analyze, Improve, Control) and DMADV
(Define, Measure, Analyze, Design, Verify), as well as various other
methodologies advocated by companies around the world, including
DCCDI, CDOC, DCDOV, DMADOV, DMEDI, and IDOV. You will also learn
about black, green, and yellow belts; the key roles for successful
implementation; cost savings; training; responsibilities; and terms
specific to Six Sigma.
In addition, you will learn how to avoid the common pitfalls and
traps found during implementation, how to understand the statistical
tools and problem solving techniques, and how to become certified.
Also included are detailed examples, diagrams, and practical
exercises to help you master the concepts of Six Sigma. Ultimately,
you will discover how to improve the quality of your processes and
products while increasing customer satisfaction and saving billions
of dollars.
The Six Sigma Manual for Small and Medium Businesses is for the
company that has already implemented the process, an organization
who may be considering it, students who want to learn it to make
themselves more marketable, and business professionals who need a
refresher course. Whatever your reason for reading this book you
will find practical advice and tips for successfully learning about
and implementing Six Sigma. Item# 9781601382337 $24.95
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RELEASE DATE: SPRING 2009
How to Get Your Amazing Invention on Store Shelves: An AZ Guidebook
for the Undiscovered Inventor
Ideas are
everywhere. People are constantly thinking up better ways to do
things and make peoples' lives easier. Every year, more than 1.6
million new patents are filed worldwide and millions of new ideas
sit on the desktops of basement inventors waiting to be turned into
the ultimate money making, life altering product that they have
dreamed of creating since childhood. Turning those ideas into
marketable products though can be an incredibly lengthy, complex
process, especially for the independent inventor with limited
resources.
In this age of the self-made celebrity, expert, and business owner,
there is no reason why you cannot market your inventions as well and
create a demand for your amazing new idea. With the help of this
comprehensive guide to the invention marketing process, you will
learn everything you need to know to go from independent inventor to
profiting entrepreneur. It starts with knowing exactly what the
current independent inventor is dealing with the market climate and
how things like the Internet have fundamentally changed how new
products are presented. You will learn how to start commercializing
what, to this point, has only been an idea researching the industry
into which you are trying to enter, how long to wait, what the
actual value of your product is opposed to the perceived value and
how you can calculate that actual value, and how licensing and
marketing work on a fundamental level.
You will learn the ins and outs of the patent process and what you
need to do to protect every exceptional idea you ever develop. To
supplement your patent, you will learn how to time the marketing of
your product to best take advantage of a fresh patent without
showing your hand. The value of test marketing and interviewing an
audience of demographically valuable individuals will be explained
in full detail alongside the costs and timetables for submitting
your product and preparing it for licensing.
The nuts and bolts of approaching potential licensees is discussed,
with specific instructions as to how you can contact them, promote
your product, and make them realize that they cannot do without your
invention. Many inventors and business owners were interviewed in
the process to gather an industry perspective that you cannot find
anywhere else. Determining the market value and creating a joint
venture are discussed along with the legal implications of licensing
your product and making sure you receive the proper royalties for
the work you do. You will be provided with the information you need
to make sure you get paid properly for everything you do and an easy
walkthrough to the process of negotiating a contract, no matter how
little experience you have in the business world. For any inventor
with an idea in hand and a desire to share it with the world, this
book provides a complete guide for everything you need to do to see
your invention on store shelves in no time. Item#9781601383020
$24.95
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Choosing the Right Legal Form of Business The Complete Guide to
Becoming a Sole Proprietor, Partnership, LLC, or Corporation
According the United States Small Business Administration's most
recently released date, there are more than 9 million small
businesses in the United States and almost 250,000 new ones started
every year. Of those new businesses, half will fail in the first 12
months and part of that failure is due to the lack of information
about how to start and develop that business. Without the right
legal form of business, you may end up paying too much in taxes,
failing to comply with certain laws, or miss out on certain breaks
that you deserve. This book provides you with a complete guide,
discussing all four major forms of business, which one is right for
you, and how your decision may affect you in the future.
The first thing you will read about is the list of nonlegal issues
you need to deal with before you start the business creation
process. In addition, you will learn which form of business is ideal
for your particular situation with a short overview of each type, a
comparison of what each offers, and how the legal implications of
each might apply to you. You will learn specifically how to choose
between an LLC and a corporation in instances where it might not be
immediately clear which is best for you. You will also learn which
special business structures are best suited to your needs if you do
not fit into any of the four primary categories.
The process of structuring a partnership is outlined, along with how
to create a written agreement and how to change a partnership after
the business has been created. You will also learn how to create a
corporation, including the structure you will use, how to establish
financing, the compensation you will provide yourself, whether you
need a lawyer, the 13 step process of starting and filing your
corporation, and what you need to do immediately afterwards. The
number of members needed to create an LLC is provided as well, along
with how to structure management and determine financing and
compensation.
Hours of careful interviews were conducted with successful small
business owners and legal experts to help create a comprehensive
collection of materials that will guide you through the processes
above, as well as how to handle transition of ownership and the
extended process of naming your business - including the legal
implications of this process, what you need to know about trademarks
and service marks, how to protect your own trademarks, and where to
do name searches. The licensing and permit processes, as well as the
tax structures for each business type, are included for federal,
state, and local laws, while additional information is provided on
how to build your home based business as opposed to one in a
physical location. If you are looking to create a new business and
do not know which format is best for your needs, this book will walk
you through each step of the selection process, making sure your new
business meets all applicable laws and regulations.
Item#9781601383013 $24.95
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The Encyclopedia of Business Legal Forms and Agreements: A Complete
Kit—With Companion CDROM
Have you ever tried to find a form that you need for your business
and realized that you have no idea where to look or even if you have
the right form? Starting a new business alone requires more than 20
different forms, depending on which state you live in. Hiring a new
employee will require dozens more - tax documents, nondisclosure
agreements, contract agreements, and a dozen other forms to ensure
your employee is established within your company. Do you really want
to spend hours each time you need new form trying to find out which
forms you need and whether you have completed them properly?
No one does and with this complete kit, full of every business legal
form and agreement you would ever need, you will never need to
again. With this kit, you will have a complete encyclopedia of
crossreferenced, fully organized forms for every possible
contingency. You will find the forms in order of category -
including forms for business startup, taxes, contract agreements,
hiring new employees, intellectual property rights, collaborations
with other companies, and many more categories.
It doesn't matter if you have just started your new business or if
you are in year six; you will need a litany of forms to keep it
running and that means you need to be prepared with all of the
necessary resources at your disposal, both to tell you which forms
you need in a given situation and how to fill those forms out. Each
form comes with specific instructions, including where the form must
be sent, what differences might occur between local and state laws,
and the various legal implications that might accompany a specific
form. You will receive invoicing templates, hiring contracts,
bidding sheets, incorporation documents, legal notices, court
motions, collections forms, settlement forms, corporation management
documents, legally binding demands for payment, any form of contract
you can imagine, and dozens more examples of the most commonly used
and misunderstood legal forms and agreements your business might
need.
Included is a companion CDROM to make the process of navigating and
finding the right document and filling it out that much easier. Use
the book in conjunction with the CDROM to fill each and every legal
notice or agreement you need out properly. For any business, large
or small, that is looking for the definitive resource on the
documents that maintain the legal and operational status of their
company, this guide is a necessary addition to your resources.
Item#9781601383075 $29.95
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The AZ Guide to Federal Employment Laws For the Small Business Owner
The number of small businesses in the United States is astounding.
According to the most recent U.S Census data, there are more than
8.8 million businesses with less than 20 employees, with more than
21.3 million employees spread out among those businesses. The shear
volume of individuals who do not work for a massive corporation is
growing exponentially every year and the result is a lot of
confusion on the part of small business owners who are struggling to
understand the complicated federal employment laws that dictate how
they must handle those employees. With this comprehensive AZ guide
to the federal employment laws that dictate the practices you must
follow, you will learn every possible detail you will ever need to
know to stay ahead of the government's requirements and run a
successful business.
There are more than 20 Federal acts that are designed to keep the
workers of this country protected against various forms of
discrimination, poor treatment, and negligence on the part of the
employer. You will learn the intricate details of each of these
federal acts and how they apply to you and your business. You will
learn everything that applies to you in regards to age
discrimination, disability discrimination, equal pay requirements,
affirmative action, civil rights enactments, worker retraining, and
dozens more acts such as OSHA, ERISA, EPPA, COBRA, SOX, PDA, and
NLRA acts that enforce the standards of employment for millions of
companies around the nation.
You will learn which laws your company specifically must follow and
how state laws might further designate what you need to know when
hiring and employing a new worker. A run down of each kind of
business and how certain laws, such as OSHA and other worker safety
laws will apply more restrictively to you. You will be shown exactly
how each of these laws is enforced and what you can expect if you
fail to do so - including the requisite fines, possible sanctions,
or even loss of licensing in certain cases.
Many industry professionals have been interviewed to share their
insights on the employment laws in this country, providing a more
complete view of how you can adhere to and follow these laws
effectively. The tools you need, including the forms and agency
addresses and contacts, to comply with these laws are provided in
their entirety, along with the federal and state agencies that you
will be dealing with intricately in the weeks to come. A
comprehensive listing of resources that are designed to help you
make the right decisions and complete the necessary steps for each
hire you make is also provided, annotated to show you which laws
coincide with which resources. If you are considering starting your
own business or are starting to expand and hire more employees, this